Careers

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Careers at The Assist Group

Why the Assist Group?

The Assist Group is one of the UK’s leading providers of leisure insurance products and with over 45,000 policyholders and growing. We have won multiple awards for the service we provide and we are really proud of our service and our people.

On the 6^th July 2022, we were recognised by the insurance industry when we were announced as winners of the 2022 Personal Lines Broker of the Year Award and this award stand pride of place next to our 2023 Feefo Platinum Trusted Customer Service Award in recognition of the excellent customer service that we provide to our policyholders and our 2020 UK Broker of the Year Award. Our multi-award-winning customer service is a true reflection of our commitment to consistently provide the very best customer experience.

As our business continues to grow we are always looking for talented people to join our team. We invest in our people and there are some really exciting opportunities to achieve even more in 2023. If you are looking to grow within a business and have numerous opportunities and variety, then working for us will suit you. There are no shift patterns and you will truly feel appreciated. If you are looking for a real challenge and want to be rewarded for what you really do, then send us your CV today, even if you do not see a vacancy you are interested in, we’d still love to hear from you.

Opportunities

Current Vacancies

Mail Room Assistant

Click here to download this vacancy.

Location: NORTHAMPTON

HOURS: 37.5 HOURS PER WEEK

A fantastic opportunity has arisen for an enthusiastic and focussed Mail Room Assistant to join our Customer Service team. This role, which would suit a school leaver, is based working primarily in our mail room, printing, sorting and packing batches of outgoing letters and post.

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Sales Consultants - Insurance

Sales Consultants – Insurance

Click here to download this vacancy.

Location: NORTHAMPTON

HOURS: 37.5 HOURS PER WEEK

This is an excellent opportunity for you to be part of a team of consultants who will handle all our new business enquiries, providing quotations for our customers insurance needs. Based in our Northampton office, you will be part of a phone-based team, working across both inbound telephone calls, derived from our active marketing campaigns and outbound calls to customers who have requested contact via e-commerce sites or email.

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Trainee Sales Consultants - Insurance

Trainee Sales Consultants – Insurance

Click here to download this vacancy.

Location: NORTHAMPTON

HOURS: 37.5 HOURS PER WEEK

View Full Description & Apply

Interested in joining our team but not able to find what your are looking for? We are always looking for talented individuals to join our team, so if you are not able to see a vacancy you are interested in, send us your CV or you can email us at hr@theassistgroup.co.uk.

SEND US YOUR CV

Training & Development

Assist are committed to helping our employees fulfil their potential, which is why we offer a wide range of learning opportunities.

About Us

Assist Insurance Services began in 2005 with only 2 employees working from a small office in Wootton and we have since grown to over 45 employees.

Career Progression

Performance reviews are carried out for all employees to help encourage career progression and your personal development.

Staff Testimonials

“I started working for Assist in 2017 and the fact it is a family run business is the reason I joined, as this was really important to me. It’s a niche market to work in, which I like, and the atmosphere in the office is fun as well as fast paced. I work with great people and I especially love the banter. There are lots of great incentives and my favourite is cash dash. Cash dash you can earn up to £800 in cash to spend on what you want and I have won the top prize a couple of times. I have attended company exhibitions and external activities with clients and we also have really great nights out. The management team are great and provide a mix of knowledge which also compliments the company.”

Aaron - Sales Consultant

“I joined the renewals team in September 2021 and I have loved every single minute of working for Assist. From the first day I arrived in the office, everyone made me feel so comfortable and I felt like I had actually been working here for years. I fit in with the team really well and even though we are all very different, we all get on extremely well too. Full training was provided giving me everything I needed to carry out my role. Assist is a lovely family run business, a great place to work and Claire and Steve are fantastic. I also love the fact I can just walk into their office and have a chat anytime.”

Annette - Renewals Consultant

“I have been working for Assist for 4 years and I thoroughly enjoy it. I joined as a junior straight after leaving school, worked my way through the business and I have received full training throughout my time here. I have worked in various departments as I was initially unsure what I wanted to do and there have been lots of opportunities available to me. Assist provides you with the option to learn different areas of the business, so if you do not know what you want to do, working for Assist really is a great starting point. I love the people that I work with and enjoy the fact you speak to all different types of clients regularly, which is really lovely. We have really great nights out, fantastic incentives and a great bonus system. The management team are very approachable and extremely easy to talk to which compliments the company, making it a great place to work.”

Beth - Renewals Consultant

“I started working for Assist in April 2021, right after completing my A levels and I can honestly say working for Assist has definitely changed me. This is my first job and I was extremely quiet and shy however everyone made me feel so comfortable and it really helped me to come out of my shell. The staff are extremely friendly and helpful and it really feels like you are part of a family. It’s a great place to work.”

Emily - Customer Service Consultant

“I joined Assist as a sales consultant in 2011. The experienced team already in place helped me develop my existing home insurance knowledge, as well as my sales skills and confidence. After working my way up through the sales team, to senior & then team leader, I was given the opportunity to take my knowledge and apply it to a new challenge. A brand new position was created for me allowing me to incorporate everything I had learned into training, quality and technical referrals. Assist has always provided opportunities for individuals to grow and learn. Even though the company has grown significantly since I’ve started, the core values, family feel and being treated as an individual rather than a number has always remained. Each person is truly valued and you can see this each day, whether its in our business day, our monthly incentives or our company nights out. Assist not only teaches you about insurance, but also helps you develop key communication and business skills, and is a great place for anyone looking to build a career.”

Laura - Business Support Consultant

“I joined Assist in 2018 to extend my marketing knowledge and although I had no insurance experience coming from a background in education, I was given full training on all aspects of the business. Working for Assist has provided a good work life balance and I am very proud to be part of a well-respected and successful company as well as a a fantastic team of people who are passionate about what they do. I have just completed a 4 year Business & Marketing Degree and I found everyone was extremely supportive throughout my studies. The people at Assist are really friendly and the management are very approachable. We also have some really great nights out too. It really is a fantastic place to work!”

Sophia - Marketing

Careers

Careers at The Assist Group

Why the Assist Group?

Current Vacancies

Mail Room Assistant

Sales Consultants – Insurance

Trainee Sales Consultants – Insurance

Training & Development

About Us

Career Progression

Staff Testimonials

Staff Testimonials

Assist Group

Insurance Products